Global Innovations Corp., a multinational technology company with 3,000+ employees across 5 Countries, struggled with inconsistent employee onboarding and training processes. Their challenges included:
These inefficiencies cost the company approximately $28M annually in lost productivity and unnecessary HR overhead.
Global Innovations implemented a comprehensive RAG-based knowledge management system utilizing:
1. Data collection from employee profiles including roles, responsibilities, educational background, and work experience
2. Fine-tuning of a pre-trained large language model specifically for their enterprise knowledge domain
3. Development of a question-answering system integrated with their HR and knowledge management platforms
4. Real-time access to company policies, procedures, training materials, and FAQs
The system created personalized onboarding pathways for each employee based on their background, learning style, and role requirements. It provided:
Role-specific training modules automatically generated from company documentation
Interactive Q&A capabilities for common onboarding questions
Personalized learning recommendations based on employee progress
Automated assessment of knowledge retention with targeted reinforcement
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