Problem

Global Innovations Corp., a multinational technology company with 3,000+ employees across 5 Countries, struggled with inconsistent employee onboarding and training processes. Their challenges included:

  • Fragmented knowledge repositories across departments and geographical locations
  • 90+ days average time-to-productivity for new technical hires
  • Inconsistent training delivery resulting in knowledge gaps
  • High HR workload with 40% of HR time dedicated to repetitive onboarding tasks
  • Limited personalization in training programs despite diverse employee backgrounds

These inefficiencies cost the company approximately $28M annually in lost productivity and unnecessary HR overhead.

Solution

Global Innovations implemented a comprehensive RAG-based knowledge management system utilizing:

1. Data collection from employee profiles including roles, responsibilities, educational background, and work experience

2. Fine-tuning of a pre-trained large language model specifically for their enterprise knowledge domain

3. Development of a question-answering system integrated with their HR and knowledge management platforms

4. Real-time access to company policies, procedures, training materials, and FAQs

The system created personalized onboarding pathways for each employee based on their background, learning style, and role requirements. It provided:

Role-specific training modules automatically generated from company documentation

Interactive Q&A capabilities for common onboarding questions

Personalized learning recommendations based on employee progress

Automated assessment of knowledge retention with targeted reinforcement

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