Optywise OPTYWISE

RAG & KNOWLEDGE GROUNDING

AI That Answers From Your Data. Not From a Guess.

RAG built for messy enterprise reality. Agents stay grounded in live, authoritative information with every answer cited and traceable. Built with the FDE framework.

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Ungrounded AI Is a Liability, Not an Asset

An AI answering from training data alone is operating on a frozen snapshot. In regulated industries that's a risk. Policy documents get updated. Medical necessity criteria change. Most RAG implementations don't survive contact with real enterprise document stores.

HOW WE DO IT

Grounded in Your Live Data. Built for Enterprise Complexity.

Intelligent Chunking & Indexing

Document-aware splitting that preserves context across tables, headers, and nested structures.

Hybrid Retrieval

Semantic + keyword search combined. Neither alone handles enterprise vocabulary, acronyms, and domain terms.

Source Citation in Every Response

Every claim traced to document, page, and paragraph. Auditable by compliance teams without engineering support.

Live Data Connectivity

Connected to live document stores, not batch-uploaded snapshots. When your source of truth updates, so does the AI.

Conflict Resolution

Overlapping documents handled with version awareness, recency signals, and authority hierarchies.

Metadata-Aware Retrieval

Filters on department, date, document type, and access level before semantic matching begins.

Evaluation & Scoring Before Deployment

Retrieval quality measured and scored against ground truth before any system goes live. No guessing at production accuracy.

WHERE IT PAYS OFF

Industries That Need Every Answer Cited

Insurance

Policy Q&A, coverage interpretation, benefits explanation grounded in live policy documents.

Healthcare

Medical necessity determination, clinical protocol lookup, formulary guidance with traceable citations.

Regulatory

Regulatory grounding, audit-ready citations, compliance checks against current-version regulations.

Enterprise Knowledge

Ops manuals, HR policy, technical documentation — searchable and answerable with source attribution.

IN PRODUCTION

In Production: Sectona

Sectona needed to generate complex technical proposals from RFPs stored on private SharePoint. The system retrieves relevant content, assembles structured responses, and cites source documents throughout.

10 days → 2 days

Proposal preparation time

80–90%

RFP coverage addressed automatically — client-verified

Deployed on private secured Azure AI Foundry. No data leaves the client environment.

Your Knowledge Base Deserves Better Than Keyword Search

Show us your document corpus. We'll tell you what production-grade RAG looks like for your environment — in six weeks.

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