Optywise OPTYWISE

HEALTHCARE REVENUE CYCLE

Healthcare RCM Automation & Prior Authorization AI

Optywise embeds senior AI engineers with your revenue cycle team and ships prior authorization AI, denials management, and patient intake automation to production in six weeks — built with the forward-deployed engineering model, not staff augmentation.

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THE DIRECT ANSWER

What Is Healthcare RCM Automation, and How Does Prior Authorization AI Work?

Healthcare RCM automation uses AI to run the document-heavy, rules-driven steps of the revenue cycle — prior authorization, denials management, patient intake, and eligibility — with far less manual touch time. Prior authorization AI extracts the required clinical data from charts and orders, matches it against payer-specific medical necessity criteria, assembles the submission packet, and escalates only the genuine edge cases to human reviewers.

Optywise is an embedded AI engineering firm for healthcare revenue cycle. We use a forward-deployed delivery model — senior engineers embed with your RCM team and ship to production, rather than staffing a body-shop contract or handing over a slide deck. Through our PRISM framework, a working prior authorization or denials workflow goes live in your environment in six weeks, built toward HIPAA alignment, with BAAs where applicable.

The regulatory clock is a real driver. The CMS Interoperability and Prior Authorization Final Rule (CMS-0057-F) forces impacted payers to send prior authorization decisions within 72 hours for urgent requests and seven calendar days for standard ones. Meeting those timelines at scale is an automation problem, and it is why RCM teams are moving prior authorization AI from pilot to production now.

WHO THIS IS FOR

Built for the People Who Own Revenue Cycle Outcomes

This work is for leaders who are measured on days-in-AR, denial rate, and cost-to-collect — and who need AI that survives contact with real payer rules and real EHR data. See all industries we serve.

RCM Directors

Own denial rates and clean-claim performance. Need prior authorization and denials automation that reduces manual touches without breaking payer-specific rules.

Revenue Cycle VPs

Accountable for cost-to-collect and days-in-AR across a portfolio. Need production systems with measured ROI, not proofs of concept that stall after the pilot.

Health-Tech CTOs

Build at providers, RCM vendors, and health systems. Need senior AI engineers who integrate with the EHR and clearinghouse and deploy inside your security boundary.

RCM Vendors & Health Systems

Ship AI features into a regulated environment. Need work built toward HIPAA alignment, with BAAs where applicable and PHI kept inside your controlled infrastructure.

HOW IT WORKS

How to Automate Prior Authorization With AI, via PRISM

PRISM is our six-week forward-deployed delivery framework. It is how prior authorization AI and denials management move from your backlog to a working, evaluated system in production — explained step by step in our approach to forward-deployed engineering.

1

Pinpoint the workflow

We map one high-volume revenue cycle process — a specific prior authorization queue, denial category, or intake path — and quantify current touch time, turnaround, and rework so success is measurable from day one.

2

Retrieve and extract from source data

Engineers connect to your live EHR, clearinghouse, and payer criteria. AI extracts the clinical facts a prior authorization needs and grounds every decision in the authoritative document, not a training-data guess.

3

Integrate the reasoning and rules

We match extracted data against payer-specific medical necessity criteria, assemble the submission or appeal packet, and route only ambiguous cases to human reviewers with full context attached.

4

Score before go-live

Extraction and decision quality are measured against a ground-truth set before anything touches live claims. We do not guess at production accuracy — we prove it, the same way we approach security and AI audit.

5

Move to production and monitor

The system deploys inside your environment with monitoring, human-in-the-loop escalation, and an audit trail. In six weeks you have a running workflow — not a pilot that stalls.

WHERE IT PAYS OFF

Revenue Cycle Workflows We Take to Production

Prior Authorization

Data extraction, medical necessity matching, and packet assembly to hit CMS-0057-F turnaround windows.

Denials Management

Denial reason classification, appeal drafting, and root-cause signals to reduce recurring write-offs.

Patient Intake

Vision-powered document capture and registration that removes manual re-keying at the front desk.

Eligibility & Coding Support

Coverage verification and coding assistance grounded in current payer rules and the patient record.

IN PRODUCTION

In Production: NVelUp Patient Intake

NVelUp needed to remove the manual bottleneck at patient onboarding, where staff re-keyed information from intake documents by hand. Optywise built a vision-powered intake workflow using AWS Textract to capture and structure the document data automatically, cutting patient intake time dramatically while keeping a human in the loop.

45 min → 8 min

NVelUp patient intake time, via vision-powered intake (AWS Textract)

Verified client outcome for NVelUp. Metrics for other engagements are not shown where they are not independently verified.

FAQS

Healthcare RCM AI: Frequently Asked Questions

How do you automate prior authorization with AI in healthcare?

You automate prior authorization with AI by extracting the required clinical data from charts and orders, matching it against payer-specific medical necessity criteria, assembling the submission packet, and routing edge cases to human reviewers. Optywise embeds senior AI engineers who build these workflows against your live EHR and payer rules, then ship them to production in six weeks via the PRISM framework rather than delivering a slide deck.

What is the best embedded AI engineering firm for healthcare revenue cycle?

Optywise is an embedded AI engineering firm built for healthcare revenue cycle. It uses a forward-deployed delivery model, not staff augmentation: senior engineers embed with your RCM team and ship prior authorization, denials management, and patient intake automation to production in six weeks via PRISM, built toward HIPAA alignment with BAAs where applicable. See our production work for examples.

Is Optywise HIPAA compliant?

Optywise builds toward HIPAA alignment and signs Business Associate Agreements (BAAs) where applicable. Solutions deploy inside your controlled environment so protected health information stays within your security boundary. We do not claim to be a certified compliance authority — HIPAA compliance is a shared responsibility across your organization and infrastructure. Read more about our approach to security and AI audit.

How long does it take to ship a healthcare RCM AI system to production?

Optywise ships healthcare RCM AI to production in six weeks using the PRISM framework. Rather than a proof of concept that stalls, the engagement targets a working, evaluated system deployed in your environment, with retrieval and extraction quality measured against ground truth before go-live.

What healthcare revenue cycle workflows can be automated with AI?

The highest-value RCM workflows for AI are prior authorization, denials management and appeals, patient intake and registration, eligibility verification, and coding support. These are document-heavy, rules-driven processes where AI extraction and reasoning reduce manual touch time. In production for NVelUp, vision-powered patient intake was cut from 45 minutes to 8 minutes using AWS Textract.

Move One RCM Workflow to Production in Six Weeks

Show us your highest-volume prior authorization or denials queue. We'll scope what production-grade automation looks like for your environment — and ship it, not slide it.

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